Liz Yeomans
- Auteur
Liz Yeomans is lector public relations aan de Leeds Metropolitan University.
Liz Yeomans is lector public relations aan de Leeds Metropolitan University.
Geschreven door Liz Yeomans
Liz Yeomans
Public Relations as Emotional Labour
Inextricably linked to neoliberal market economies, public relations’ influence in our promotional culture is profound. Yet many aspects of the professional role are under-researched and poorly understood, including the impact on workers who construct displays of feeling to elicit a desired emotional response, to earn trust and manage clients.
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