Cindy Alvarez
- Auteur
Cindy Alvarez is the author of Lean Customer Development: How to Build Products Your Customers Will Buy.
Cindy has been using customer development techniques for well over a decade, across a variety of roles and organization sizes. She hates that alleged Henry Ford quote "If I'd asked customers what they wanted, they would've said 'a faster horse'."
After seeing many organizations struggle, she wrote _Lean Customer Development_ as practical, hands-on guide to effectively talk to customers. Through the tactics in the book, organizations will learn how to rigorously validate their ideas, differentiate customer 'wants' from 'needs', and build constant learning into their product development culture.
Cindy has been using customer development techniques for well over a decade, across a variety of roles and organization sizes. She hates that alleged Henry Ford quote "If I'd asked customers what they wanted, they would've said 'a faster horse'."
After seeing many organizations struggle, she wrote _Lean Customer Development_ as practical, hands-on guide to effectively talk to customers. Through the tactics in the book, organizations will learn how to rigorously validate their ideas, differentiate customer 'wants' from 'needs', and build constant learning into their product development culture.
Cindy Alvarez is the author of Lean Customer Development: How to Build Products Your Customers Will Buy.
Cindy has been using customer development techniques for well over a decade, across a variety of roles and organization sizes. She hates that alleged Henry Ford quote "If I'd asked customers what they wanted, they would've said 'a faster horse'."
After seeing many organizations struggle, she wrote _Lean Customer Development_ as practical, hands-on guide to effectively talk to customers. Through the tactics in the book, organizations will learn how to rigorously validate their ideas, differentiate customer 'wants' from 'needs', and build constant learning into their product development culture.
Cindy earned her bachelor's degree in psychology from Harvard University, where she gained equally valuable insights working as a computer support tech. After college she moved to San Francisco, where she has worked in interaction design, customer research, and product management for both startups and Fortune 500 companies. In her current role she runs user experience and product design for Yammer (a Microsoft company) and evangelizes lean tactics throughout the company as part of Microsoft's UX Leadership Team.
Cindy has been using customer development techniques for well over a decade, across a variety of roles and organization sizes. She hates that alleged Henry Ford quote "If I'd asked customers what they wanted, they would've said 'a faster horse'."
After seeing many organizations struggle, she wrote _Lean Customer Development_ as practical, hands-on guide to effectively talk to customers. Through the tactics in the book, organizations will learn how to rigorously validate their ideas, differentiate customer 'wants' from 'needs', and build constant learning into their product development culture.
Cindy earned her bachelor's degree in psychology from Harvard University, where she gained equally valuable insights working as a computer support tech. After college she moved to San Francisco, where she has worked in interaction design, customer research, and product management for both startups and Fortune 500 companies. In her current role she runs user experience and product design for Yammer (a Microsoft company) and evangelizes lean tactics throughout the company as part of Microsoft's UX Leadership Team.
Geschreven door Cindy Alvarez
Cindy Alvarez
Lean Customer Development
How do you develop products that people will actually use and buy? This practical guide shows you how to validate product and company ideas through customer development research-before you waste months and millions on a product or service that no one needs or wants.
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