Statistical Practice in Business and Industry

Contents
<p>Contributors</p>
<p>Preface</p>
<p>1 Introduction</p>
<p>Shirley Coleman, Tony Fouweather and Dave Stewardson</p>
<p>2 A History of Industrial Statistics</p>
<p>Jeroen de Mast</p>
<p>3 Statistical Consultancy</p>
<p>3.I A Statistician in Industry</p>
<p>Ronald J.M.M. Does and Albert Trip</p>
<p>3.II Black Belt Types</p>
<p>Roland Caulcutt</p>
<p>3.III Statistical Consulstancy Units at Universities</p>
<p>Ronald J.M.M. Does and Andr&aacute;s Zempl&eacute;ni</p>
<p>3.IV Consultancy? . . . What′s in It for Me?</p>
<p>Roland Caulcutt</p>
<p>4 The Statistical Efficiency Conjecture</p>
<p>Ron S. Kenett, Anne De Frenne, Xavier Tort–Martorell and Chris McCollin</p>
<p>5 Management Statistics</p>
<p>Irena Ograjen ek and Ron S. Kenett</p>
<p>6 Service Quality</p>
<p>Irena Ograjen ek</p>
<p>7 Design and Analysis of Industrial Experiments</p>
<p>Timothy J. Robinson</p>
<p>8 Data Mining</p>
<p>Paola Cerchiello, Silvia Figini and Paolo Giudici</p>
<p>9 Using Statistical Process Control for Continual Improvement</p>
<p>Donald J. Wheeler and &Oslash;ystein Evandt</p>
<p>10 Advanced Statistical Process Control</p>
<p>Murat Kulahci and Connie Borror</p>
<p>11 Measurement System Analysis</p>
<p>Giulio Barbato, Grazia Vicario and Raffaello Levi</p>
<p>12 Safety and Reliability</p>
<p>12.I Reliability Engineering: The State of the Art</p>
<p>Chris McCollin</p>
<p>12.II Stochastics for the Quality Movement: An Integrated Approach to Reliability and Safety</p>
<p>M. F. Ramalhoto</p>
<p>13 Multivariate and Multiscale Data Analysis</p>
<p>Marco P. Seabra dos Reis and Pedro M. Saraiva</p>
<p>14 Simulation in Industrial Statistics</p>
<p>David R&acute; os Insua, Jorge Muruzabal, Jes&acute;us Palomo, Fabrizio Ruggeri, Julio Holgado and Ra&acute;ul Moreno</p>
<p>15 Communication</p>
<p>Tony Greenfield and John Logsdon Index</p>