G Tillmann
The Business–Oriented CIO – A Guide to Market– Driven Management
A Guide to Market–Driven Management
Gebonden Engels 2008 9780470278123
Verwachte levertijd ongeveer 9 werkdagen
Samenvatting
The Business–Oriented CIO: A Guide to Market–Driven Management introduces the Market Driven Management approach, which applies and adapts some of the best for–profit business thinking for use by CIOs and IT managers. IT departments are integral parts of businesses; if the electronic components like e–commerce sites fail, the business will come to a screeching halt. Run your IT department like a business rather than a reactive entity that only functions to fix problems, and transform your image from that of service center to a true business partner.
Specificaties
ISBN13:9780470278123
Taal:Engels
Bindwijze:gebonden
Aantal pagina's:256
Uitgever:John Wiley & Sons
Hoofdrubriek:Inkoop en logistiek, Algemeen management
Lezersrecensies
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Inhoudsopgave
Preface.
<p>Acknowledgements.</p>
<p>Part One: The Fundamentals.</p>
<p>Chapter 1. In Search of Overhead Heroes.</p>
<p>Chapter 2. It Governance.</p>
<p>Chapter 3. It Strategy and Planning.</p>
<p>Chapter 4. Portfolio Management.</p>
<p>Part Two: Learning from the Best.</p>
<p>Chapter 5. Customer Management.</p>
<p>Chapter 6. Market Intelligence.</p>
<p>Chapter 7. Service–Offering Management.</p>
<p>Chapter 8. Performance Management.</p>
<p>Part Three: Pushing the Envelope.</p>
<p>Chapter 9. Organizational Competencies.</p>
<p>Chapter 10. In Search of Customer Service.</p>
<p>Chapter 11. Local Heroes.</p>
<p>Index.</p>
<p>Acknowledgements.</p>
<p>Part One: The Fundamentals.</p>
<p>Chapter 1. In Search of Overhead Heroes.</p>
<p>Chapter 2. It Governance.</p>
<p>Chapter 3. It Strategy and Planning.</p>
<p>Chapter 4. Portfolio Management.</p>
<p>Part Two: Learning from the Best.</p>
<p>Chapter 5. Customer Management.</p>
<p>Chapter 6. Market Intelligence.</p>
<p>Chapter 7. Service–Offering Management.</p>
<p>Chapter 8. Performance Management.</p>
<p>Part Three: Pushing the Envelope.</p>
<p>Chapter 9. Organizational Competencies.</p>
<p>Chapter 10. In Search of Customer Service.</p>
<p>Chapter 11. Local Heroes.</p>
<p>Index.</p>
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Rubrieken
- advisering
- algemeen management
- coaching en trainen
- communicatie en media
- economie
- financieel management
- inkoop en logistiek
- internet en social media
- it-management / ict
- juridisch
- leiderschap
- marketing
- mens en maatschappij
- non-profit
- ondernemen
- organisatiekunde
- personal finance
- personeelsmanagement
- persoonlijke effectiviteit
- projectmanagement
- psychologie
- reclame en verkoop
- strategisch management
- verandermanagement
- werk en loopbaan