Managing Operations: A Competence Approach to Supervisory Managment (NVG/SVQ Level 3)

A Competence Approach to Supervisory Managment (NVG/SVQ Level 3)

Paperback Engels 1993 9780631190110
Verwachte levertijd ongeveer 9 werkdagen

Samenvatting

Looking at the operations of an organization, this book examines the different types of organization in both the public and private sectors. It then considers the internal relationships between operations, marketing, personnel and other functions within organizations.
The specific aspects of operations are covered in detail:

Work practices.

Planning.

Resourcing.

Legislation.

Customer relations.

Specificaties

ISBN13:9780631190110
Taal:Engels
Bindwijze:paperback
Aantal pagina's:216
Serie:In Charge

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Inhoudsopgave

List of Figures.
<p>Foreword.</p>
<p>Acknowledgements.</p>
<p>Introduction.</p>
<p>Setting Operations in Context.</p>
<p>The Operations Process.</p>
<p>Planning.</p>
<p>Organizing and Implementation.</p>
<p>Control.</p>
<p>Communicating with the Customer.</p>
<p>Managing Materials.</p>
<p>Managing the Working Environment.</p>
<p>Personal Competences.</p>
<p>References.</p>
<p>Further Reading.</p>
<p>Index.</p>

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        Managing Operations: A Competence Approach to Supervisory Managment (NVG/SVQ Level 3)