Understanding ISO 9000 and Implementing the Basics to Quality
Gebonden Engels 1995 1e druk 9780824796563Samenvatting
This work examines the evolution and rationale of the ISO 9000 series of standards, their structure, interpretation and relationship to other quality systems. Theory and applications are provided, and the author explains how to put the standards into place and achieve quality. Specific methods and tools for the implementation of the ISO standards that lead to certification and certification maintenance are supplied.
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