Introduction SECTION ONE: RESEARCH AND METHODOLOGIES Adaptability and Flexibility in IS Development; G.Fitzgerald Planning Activities: Lessons for IS Development; C.Adams New Light through Old Windows: the Interpretative Foundations of the CSF Concept and Method; T.Butler and Brian Fitzgerald Uncovering the Assumptions Behind IS Methodologies: Implications for Research and Practice; N.Russo and E.Stolterman SECTION TWO: STRATEGIC AND GLOBAL MANAGEMENT Experiences of Strategic Information Systems Planning: Evoking Change from within an IT Department ; D.Wainwright Global Electronic Commerce: Business to Business; N.Nahar Content Characteristics of Formal IT Strategy as Implementation Predictors; P.Gottschalk Sustaining Strategic Advantage in the Information Age; G.Hidding and J.Williams SECTION THREE: KNOWLEDGE MANAGEMENT AND LEARNING ORGANISATION Knowledge Management; from an IT Perspective; D.Dunn and M.Fretwell The Process of Knowledge Harvesting: the Key to Knowledge Management; C.Snyder and L.Wilson An Ontological Approach for Integrating Enterprise: Requirements and Systems Knowledge; V.Papaioannou and B.Theodoulidis Towards a Contingency View of Infrastructure and Knowledge: An Exploratory Study; C.Ciborra and O.Hanseth SECTION FOUR: INTERNET AND INTRANET COMMERCE Aligning the On-Line Organisation: with What, How and Why?; J.Burn Economics of Content Provision on the Internet; C.Loebbecke Corporate Intranets: Just Another IT System?; J. Callaghan Consumers in Swiss Online Grocery Shops ; P.Sieber SECTION FIVE: THE MILLENNIUM, ORGANISATIONS AND "HUMPTY DUMPTY" The Millennium Problem: An Interesting Case of IS Failure; P.Beynon-Davies IS/IT Outsourcing; R.Hackney and Martin Hancox The Influence of Legacy IS on BPR Strategies; B.Light and C.Holland BITM; Alternative and Adaptive Futures ; M.Stubbs, G.Griffiths and D.Tucker