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Based on customer responses to corporate change in the quality era, Perspectives in Total Quality offers readers contemporary analysis of how firms should act. Meer
This book introduces a new, unique, and far-reaching industry technology, Business Service Orchestration (BSO). BSO encompasses the art of orchestrating the interactions between business services. Meer
Agility and innovation are necessary to achieve global excellence and customer value in twenty-first century business; yet most approaches to business process engineering sacrifice these in favor of operational efficiency and economics. Meer
Learn how to maintain a firm grasp of a project throughout its development, how to forecast with greater accuracy and how to ensure the successful launch of a product. Meer
Nine innovative methods to think outside the box and solve complex system problems
Managing Complex Systems provides specific tools and guidance needed to be a more creative and innovative thinker. Meer
Exploit the advantages of Geographic Information Systems in your business
Once the domain of cartographers and other specialists, Geographic Information Systems (GIS) are increasingly being employed by the business community. Meer
The planning and control of the production process represents a fundamental part of modern manufacturing technology. This book provides an essential introduction to the basic principles involved and is specially written for BTEC HNC/D programmes in mechanical and production engineering. Meer
Thoroughly tested and used by students and proven to help students taking the American Society for Quality s Certified Quality Improvement Associate exam,
Essentials of Quality is highly accessible, experiential, and unique in its coverage of current quality management topics, from creative and innovative improvements and approaches to today s economic environment to ways of developing metrics for measuring and evaluating programs. Meer
Tips, techniques, and trends on harnessing dashboard technology to optimize business performance
In Performance Dashboards, Second Edition, author Wayne Eckerson explains what dashboards are, where they can be used, and why they are important to measuring and managing performance. Meer
The first comprehensive guide to the integration of Design for Six Sigma principles in the medical devices development cycle
Medical Device Design for Six Sigma: A Road Map for Safety and Effectiveness presents the complete body of knowledge for Design for Six Sigma (DFSS), as outlined by American Society for Quality, and details how to integrate appropriate design methodologies up front in the design process. Meer
In the industrialized world, it is widely accepted that a free market leads to greater efficiency in terms of productivity and cost. But how can competition be introduced into situations where for example alternative suppliers cannot be used? Meer
Three decades ago competitiveness was unheard–of; today it has taken the world by storm. But what is it? And will it last? In
Top Class Competitors Stéphane Garelli – professor at IMD business school where he is also head of the World Competitiveness Centre, professor at the University of Lausanne, and former managing director of the World Economic Forum – defines competitiveness as the ability of a nation, company or individual to manage a set of disparate competencies to achieve prosperity. Meer
Risk, Reliability and Resilience in Operations Management examines measurement tools and techniques and their real-world application. The book provides a resource that is needed to help solve complex business operations and global supply chains and their important requirements for the accurate measurement of risk, reliability, and resilience to inform decisions and reduce risk. Meer
This is a revision of a classic! This text provides a single source for information on both the structure and management of quality systems and the use of statistics to control and improve quality. Meer
The complete guide to choosing and using GIS in business
Over the last few years, Geographical Information Systems (GIS) have become less expensive and easier to use, and the tremendous potential of GIS to boost business productivity is finally being realized. Meer
Conventional wisdom says that Europe’s crisis is a financial crisis. But is this really the case? In Industrial Poverty, economist Sven R. Larson, challenges this view and suggests instead that Europe is in a state of permanent economic decline. Meer
Mineral Processing Design and Operations: An Introduction, Second Edition, helps further understanding of the various methods commonly used in mineral beneficiation and concentration processes. Meer
Bringing together business and engineering to reliability analysis With manufactured products exploding in numbers and complexity, reliability studies play an increasingly critical role throughout a product′s entire life cycle–from design to post–sale support. Meer
The person who runs the company sees IS as being the provider of solutions. "Don t tell me about function point productivity. What we want is faster turnaround time for systems and we re not getting it! Meer
Both the 17025:1999 standard and especially ANSI/ISO/ASQ,9001–2000 standard require that a laboratory document its procedures for obtaining reliable results. Meer
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