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The first step any company must take before it can begin ISO 14001 implementation is to secure 100 percent, enthusiastic commitment from top management. Meer
Done correctly, Total Quality Management (TQM) will increase your profits and preserve your resources, make your customers and employees happy, and it is the ethical thing to do. Meer
Recipient of the 2019 IISE Institute of Industrial and Systems Engineers Joint Publishers Book-of-the-Year Award
This is a comprehensive textbook on service systems engineering and management. Meer
What is risk based thinking? Do you know how to address risks and opportunities? Did you ever analyzed risks? Are you sure it is that what the ISO 9001 expects? Meer
Explore the serverless world using Amazon Web Services (AWS) and develop various architectures, including those for event-driven and disaster recovery designs. Meer
The Handbook of Service Description introduces an in-depth overview of service description efforts. The book also highlights the recent Unified Service Description Language (USDL) in detail and discusses its methods. Meer
Just because a problem is invisible doesn’t mean it’s not affecting your operation. While communication, distance, and culture are often ignored as real threats to your results, these unnoticed forces are negatively affecting companies that operate internationally. Meer
This book will address key organizational issues that must be considered and addressed when implementing Lean business practices. The book offers solutions for many of the challenges, provides a resource that leaders can use in addressing cultural and regulatory issues, provides means to address the associated people issues and the challenging task of knowledge retention and succession planning. Meer
Explores supply chain management and applied logistic theories, technology development, innovation, and transformation in various economy sectors upon current, advancing technological opportunities and market imperatives. Meer
Enterprise data is growing at a much faster rate than traditional technologies allow. New enterprise architectures combining existing technologies are desperately needed. Meer
Electronic Value Exchange examines in detail the transformation of the VISA electronic payment system from a collection of non-integrated, localized, paper-based bank credit card programs into the cooperative, global, electronic value exchange network it is today. Meer
Optimization in Quality Control presents a broad survey of the state of the art in optimization in quality, and focuses on industrial and national competitiveness. Meer
3. 2 The Busy Period 43 3. 3 The M 1M IS System with Last Come, First Served 50 3. 4 Comparison of FCFS and LCFS 51 3. 5 Time-Reversibility of Markov Processes 52 The Output Process 54 3. Meer
The purpose of this book is to provide a sound introduction to the study of real-world phenomena that possess random variation. It describes how to set up and analyse models of real-life phenomena that involve elements of chance. Meer
The general theory of stochastic processes and the more specialized theory of Markov processes evolved enormously in the second half of the last century. Meer
The 1980s and 1990s have seen a growing interest in research and practice in the use of methodologies within problem contexts characterised by a primary focus on technology, human issues, or power. Meer
'Optimization Day' (OD) has been a series of annual mini-conferences in Aus tralia since 1994. The purpose of this series of events is to gather researchers in optimization and its related areas from Australia and their collaborators, in order to exchange new developments of optimization theories, methods and their applications. Meer
I am very happy to have this opportunity to present the work of Boris Mirkin, a distinguished Russian scholar in the areas of data analysis and decision making methodologies. Meer
This introductory textbook adopts a practical and intuitive approach, rather than emphasizing mathematical rigor. Computationally oriented books in this area generally present algorithms alone, and expect readers to perform computations by hand, and are often written in traditional computer languages, such as Basic, Fortran or Pascal. Meer
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