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Companies have long sought to integrate existing Information Systems (IS) in order to support existing and potentially new business processes spread throughout their “territories” and possibly to collaborating organizations. Meer
Recent achievements in hardware and software developments have enabled the introduction of a revolutionary technology: in-memory data management. This technology supports the flexible and extremely fast analysis of massive amounts of data, such as diagnoses, therapies, and human genome data. Meer
The use of social media tools in the enterprise is expanding rapidly and yet, firms are still unclear about the overall value of this activity and how best to facilitate useful outcomes. Meer
This book introduces a process-oriented dynamic capability framework to study both, service innovation and Business Process Management (BPM). Results from applications in several case studies and surveys are reported. Meer
This book presents the state-of-the-art in theory and practice regarding similarity and distance measures for intuitionistic fuzzy sets. Quantifying similarity and distances is crucial for many applications, e. Meer
This thesis addresses the issue of customer complaints in the context of Customer Relationship Management (CRM). After a comprehensive survey of the current literature on CRM, the thesis describes the development of a new intelligent CRM (I-CRM) framework, which integrates text analytics, type mapping, SPSS, structural equation modeling, and linear and fuzzy approaches. Meer
With the proliferation of Software-as-a-Service (SaaS) offerings, it is becoming increasingly important for individual SaaS providers to operate their services at a low cost. Meer
This book takes a historical approach to explore data, algorithms, their use in practice through applications of AI in various settings, and all of the surrounding ethical and DEI implications. Meer
This four
volume set of books constitutes the proceedings of the 36th International
Conference Information Systems Architecture and Technology 2015, or ISAT 2015
for short, held on September 20–22, 2015 in Karpacz, Poland. Meer
This volume provides approaches and solutions to challenges occurring at the interface of research fields such as, e.g., data analysis, data mining and knowledge discovery, computer science, operations research, and statistics. Meer
This thesis addresses the issue of customer complaints in the context of Customer Relationship Management (CRM). After a comprehensive survey of the current literature on CRM, the thesis describes the development of a new intelligent CRM (I-CRM) framework, which integrates text analytics, type mapping, SPSS, structural equation modeling, and linear and fuzzy approaches. Meer
This volume is a comprehensive collection of extended contributions from the Workshop on Computational Optimization 2014, held at Warsaw, Poland, September 7-10, 2014. Meer
The two volumes IFIP AICT 459 and 460 constitute the refereed proceedings of the International IFIP WG 5.7 Conference on Advances in Production Management Systems, APMS 2015, held in Tokyo, Japan, in September 2015. Meer
This work deals with the applications of Semantic Publishing technologies in the legal domain, i.e., the use of Semantic Web technologies to address issues related to the Legal Scholarly Publishing. Meer
Information communication technologies have become the necessity in everyday life enabling increased level of communication, processing and information exchange to extent that one could not imagine only a decade ago. Meer
In an era defined by the seamless integration of data and sophisticated analytical and modeling techniques, the quest for advanced statistical modeling and methodologies has never been more pertinent. Meer
The 6th International Conference on Pedestrian and Evacuation Dynamics (PED2012) showcased research on human locomotion. This book presents the proceedings of PED2012. Meer
Dieses Buch bietet eine prägnante und dennoch umfassende Einführung in die Resilienz von Lieferketten, die Management-, Modellierungs- und Technologieperspektiven abdeckt. Meer
This is a multidisciplinary textbook on social commerce by leading authors of e-commerce and e-marketing textbooks, with contributions by several industry experts. Meer
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