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The introduction of new public management first in the UK and subsequently in most other European member states has been the subject of a great deal of interest within the last decade. Meer
This book traces the origins of the present information technology revolution, the technological features that underlie its impact, the organisations, the companies and technologies which are governing the current and future growth. Meer
Most everything in our experience requires management in some form or other: our gardens, our automobiles, our minds, our bodies, our love lives, our businesses, our forests, our countries, etc. Meer
‘I firmly believe that striving to achieve your goals gives so much more satisfaction than letting life pass you by. Damian Hughes captures the essence of this in his work. Meer
'A very valuable resource for busy leaders to dip in and out of as time allows.'
- Dr Mark Pegg, Chief Executive, Leadership Foundation for Higher Education
'Clear and concise with great anecdotes and oozing with experience. Meer
We've all got one; even the best ones aren't always easy to get on with; the worst ones can make life hell. Bosses. It's time to manage them back.
How to Manage your Boss
is the user's guide to getting the best from your manager. Meer
CREATE POWERFUL WORKING RELATIONSHIPS AND BECOME A MORE INFLUENTIAL LEADER
Creating effective working relationships is one of the most powerful ways to get things done at work. Meer
Keep them coming back for more
Brilliant Customer Service is your guide to help you deliver exceptional customer service and keep your customers coming back time and time and again. Meer
Network your way to personal and professional success.
Whether you are going after your dream job, branching out and starting your own business or you simply want to meet new people, Brilliant Networking is your stepping stone to raising your profile in all aspects of life. Meer
‘This is the best kind of “how-to” book. It gives you insights as well as techniques, helping you to understand how people listen, how to connect with your audience and how to be compellingly persuasive. Meer
Running a workshop? This is the book for you.
If you’ve ever tried to deliver a workshop then you’ll know it’s tougher than it looks. Drawn from over 15 years of running workshops, this book will challenge the myths about delivering effective workshops and give you clear steps to plan, design and deliver brilliant workshops to any audience. Meer
‘It’s a fascinating subject – and a fascinating book. Without doubt, it’s one of the best guides on business writing available today, expertly written and with clear, understandable guidance throughout. Meer
"An absolutely vital resource for anyone doing an MBA. It will help you at every stage: before, during and after your MBA." Alex Elferink, MBA student, Cass Business School, City University. Meer
This book combines the two methodologies of enterprise modeling and enterprise integration and advocates a systematic engineering approach called Enterprise Engineering, for modeling, analysing, designing and implementing integrated enterprise systems. Meer
Business process re-engineering tools offer techniques to model the enterprise and identify opportunities to make change. This book examines the approaches, tools and techniques which support redesign of the enterprise to achieve world class performance. Meer
In today's changing world, enterprises need to survive in an ever volatile competitive market environment. Their success will depend on the strategies they practice and adopt. Meer
This book deals with the contribution of a systems approach to a range of disciplines from philosophy and biology to social theory and management. It weaves together material from some of the pre-eminent thinkers of the day. Meer
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Geen vragen, geen gedoe en lekker duurzaam.
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