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We've all got one; even the best ones aren't always easy to get on with; the worst ones can make life hell. Bosses. It's time to manage them back.
How to Manage your Boss
is the user's guide to getting the best from your manager. Meer
‘Mind Maps are indispensable in the business world. I recommend this book to all business people.’
Nicky Oppenheimer, Chairman, De Beers
‘Buzan shows corporate executives how to hotwire their creative energies. Meer
‘I firmly believe that striving to achieve your goals gives so much more satisfaction than letting life pass you by. Damian Hughes captures the essence of this in his work. Meer
'A very valuable resource for busy leaders to dip in and out of as time allows.'
- Dr Mark Pegg, Chief Executive, Leadership Foundation for Higher Education
'Clear and concise with great anecdotes and oozing with experience. Meer
As is often the case, the preface is the last task to be finished during the preparation of a large volume such as you are now holding. The first task, obtaining approval for a symposium on the industrial applications, now seems a long time ago. Meer
And that's exactly what management experts Peg Thoms and Jim Fairbank deliver: The Daily Art of Management is the mentor at a manager's shoulder, full of excellent advice and encouragement. Meer
Keep them coming back for more
Brilliant Customer Service is your guide to help you deliver exceptional customer service and keep your customers coming back time and time and again. Meer
Ledarskap i organisationerkan beskrivas som en grundbok i ledarskap pΣ avancerad nivΣ. I termer av bredd och djup ™r det en unik tematisering och sammanst™llning av forskningsl™get inom ledarskap. Meer
"An absolutely vital resource for anyone doing an MBA. It will help you at every stage: before, during and after your MBA." Alex Elferink, MBA student, Cass Business School, City University. Meer
‘It’s a fascinating subject – and a fascinating book. Without doubt, it’s one of the best guides on business writing available today, expertly written and with clear, understandable guidance throughout. Meer
The task-focused, results-oriented guide to leading a team
The Financial Times Essential Guide to Leading Your Team:
Explains how teams develop and why your role is crucial Provides a detailed plan to help you lead with confidence Shows you how to put a team together and how to help them achieve better results Gives you clear benchmarks: how to set goals; monitor and improve performance; motivate and develop the team Includes checklists and a personal action plan to help you assess your own development needs
With advice that is instantly applicable, for any manager or leader at every level and across all sizes of organisation, this is the one guide you can’t do without. Meer
Why has Chrysler been twice as profitable as GM and Ford during the 1990s even though it is a much smaller company with plants that are less efficient than Ford's? Meer
The focus of this book is the development and application of a middle-range theory of culture, self-identity and work behaviour. According to the authors' self-representative theory, three components are relevant to an individual's work behaviour: cultural and situational characteristics, cognitive representation of the self, and managerial practices and techniques used in an organization. Meer
What can today's business managers learn from the past? A great deal, according to Richard Luecke, and in Scuttle Your Ships, he advances the premise that many of the challenges faced by management today have been confronted before by major figures in history. Meer
We all know that American business needs fixing, and there is no shortage of prescriptions: imitate the Japanese, or follow the example of successful firms, or practice right-sizing. Meer
How can management make a meaningful contribution to the performance of public services? Around the world, public organizations face increasingly complex social issues related to globalization, migration, health crises, national security, and climate change. Meer
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