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Systems Thinking: From Heresy to Practice

Public and Private Sector Studies

Gebonden Engels 2010 9780230285552
Verwachte levertijd ongeveer 9 werkdagen

Samenvatting

Systems Thinking is a topic which is at the forefront of how we think about management in the Public Sector and Service Industries. This collection from leading thinkers in the field takes a case study approach to a variety of issues which encompass topics such as Banking, Electrical Distribution, Manufacturing and Adult Social Care.

Specificaties

ISBN13:9780230285552
Taal:Engels
Bindwijze:gebonden
Uitgever:Palgrave Macmillan UK

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Inhoudsopgave

Introduction; K. Zokaei, J. Seddon and B. O'Donovan SYSTEMS THINKING IN PUBLIC SECTOR How Systems Thinking Provides a Framework for Change; K. Zokaei Systems Thinking in Adult Social Care; B. O'Donovan Seeing Shared Work within a System; R. Hamer and S. Lethbridge Improving Performance Throughout a Housing Supply Chain; B. O'Donovan and K. Zokaei Organisational Change; J. Marshall Rethinking for Radical Improvement in the Delivery of Housing Services; D. Samuel and Barry Evans Systems Thinking for Public Services; A. Jaaron and C. Backhouse SYSTEMS THINKING IN THE PRIVATE SECTOR Real Service Improvement; D. Longbottom, J. Hilton and Y. Xia-Zheng Electrifying Performance; M. Hopkinson Improving Software Project Management in Bureaucracies; P. Middleton and B. O'Donovan The System is Always Greater than its Parts; J. Watts

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        Systems Thinking: From Heresy to Practice