Standardization and Tacit Knowledge – Interaction and Practice in the Survey Interview

Preface.
<br />
<br /> PART 1: THEORETICAL ORIENTATIONS
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<br /> Standardization and It′s Discontents (D.W. Maynard and N.C. Schaeffer).
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<br /> Why Study Inteaction in the Survey Interview?: Response from a Survey Researcher (J. van der Zouwen).
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<br /> A Collaborative View of Standardized Survey Interviews (M.F. Schober and F.G. Conrad).
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<br /> Conversation with a Purpose––or Conversation? Interaction in the Standardized Interview (N.C. Schaeffer).
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<br /> The Living Text: Written Instructions and Situated Actions in Telephone Surveys (M. Lynch).
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<br /> Survey Inteviews as Talk–in–Interaction (E.A. Schegloff).
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<br /> PART 2: RECRUITMENT TO PARTICIPATE IN THE SURVEY INTERVIEW
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<br /> Introductory Interactions in Telephone Surveys and Nonresponse (M.P. Couper and R.M. Groves).
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<br /> Opening and Closing the Gate: The Work of Optimism in Recruiting Survey Respondents (D.W. Maynard and N.C. Schaeffer).
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<br /> Effects of Introduction in Large–Scale Telephone Survey Interviews (H. Houtkoop–Steenstra and H. van den Bergh).
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<br /> Refusal Conversion and Tailoring (D.W. Maynard and N.C. Schaeffer).
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<br /> PART 3: INTERACTION BETWEEN INTERVIEWER AND RESPONDENT.
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<br /> Questioning Turn Format and Turn–Taking Problems in Standardized Interviews (H. Houtkoop–Steenstra).
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<br /> Occasions for Intervention: Interactional Resources for Comprehension in Standardized Survey Interviews (N.C. Schaeffer and D.W Maynard).
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<br /> Achieving Understanding in the Standardized Survey Interview: Repair Sequences (R.J. Moore and D.W. Maynard).
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<br /> Ad Hoc Inquiries: Two Preferences in the Design of Routine Questions in an Open Context. (J. Heritage).
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<br /> Standardization Vs. Rapport: How Interviewers Handle the Laughter of Respondents During Telephone Surveys (D. Lavin and D.W. Maynard).
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<br /> How Uniform Is Standardization? Variation Within and Across Survey Research Centers Regarding Protocols for Interviewing (J. Viterna and D.W. Maynard).
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<br /> PART 4: INTERACTION AND SURVEY DATA QUATLITY
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<br /> Transcribing, Coding, and Analyzing Verbal Interaction in Survey Interviews (W. Dijkstra).
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<br /> Testing Questionnaires Using Interaction Coding (J. van der Zouwen and W.Dijkstra).
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<br /> How Interviewers Make Coding Decisions (T. Hak).
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<br /> The Impact of Technology on Interaction in Computer–Assisted Interviews (M. Fuchs).
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<br /> Appendix 1: Transcribing Conventions.
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<br /> Appendix 2: Transcript for Interview AW01.
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<br /> Author Index.
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<br /> Subject Index.