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Organisations are information intensive systems, operating in dynamic and competitive markets, structured around complex physical and political infrastructures. Meer
Math and jargon make essential financial concepts seem intimidating, but that is simply because most books do not have the goal of being accessible to interested readers – this book does. Meer
This book introduces students to business process management, an approach that aims to align the organization's business processes with the demands of the marketplace. Meer
A Standard for Auditing Computer Applications is a dynamic new resource for evaluating all aspects of automated business systems and systems environments. Meer
Created by Lean practitioners with real-world, results-proven track records, this book is designed to help struggling managers and leaders, interested in the benefits of Lean but bereft of budgets to hire full-time consultants, start substantial change in their enterprises and begin to reap the benefits of Lean. Meer
A facilitator has been traditionally defined as someone who helps a group of people understand their objectives, and assists them in planning to achieve them, without taking a position in the discussion. Meer
Does your organization provide customer satisfaction or does it inspire customer loyalty? Which is more important? See how lessons learned from the service sector were applied to manufacturing and other diverse settings, including the nonprofit sector and even on one‘s own home front. Meer
In a "pull" production system, the final process pulls needed parts from the previous process, which pulls from the process before it, and so on, as determined by customer demand. Meer
Written by one of the worlds most respected consultants on Lean, this work presents a methodology for value stream mapping that is appropriate for any organization, whether it be service or product oriented. Meer
Este libro ofrece una introducci?n clara y completa al "Just-in-Time" y sigue siendo uno de nuestros ?xitos de mayor venta. El texto esta basado en seminarios dictados por Taichi Ohno, creador del Just-in-Time para entrenar a los suplidores de Toyota. Meer
El mejor libro sobre TPM que hemos editado hasta la fecha! El enfoque TPM resulta en mejoras dramaticas en calidad, costo de producci?n y entrega de productos. Meer
Los Japoneses consideran a Shigeo Shingo el decano de los consultores de productividad y calidad. Ha comunicado su enfoque hacia la mejora fundamental a millaresde trabajadores, directores, y altos ejecutivos en cientos de companias tales como Toyota, Honda y Matsuchita. Meer
The equations used to describe dynamic properties of physical systems are often nonlinear, and it is rarely possible to find their solutions. Although numerical solutions are impractical and graphical techniques are not useful for many types of systems, there are different theorems and methods that are useful regarding qualitative properties of nonlinear systems and their solutions—system stability being the most crucial property. Meer
NOTE: This set consists of two volumes: Cleaning Agents and Systems and Applications, Processes, and Controls
Should you clean your product during manufacturing? Meer
The next step in the evolution of the organizational quality field, Lean Six Sigma (LSS) has come of age. However, many challenges to using LSS in lieu of, in conjunction with, or integrated with other quality initiatives remain. Meer
Although often taken for granted, safety doesn’t just happen. It requires a deep understanding of the principles of safety culture that then must be applied in all of your actions. Meer
A discussion of the basic reliability concepts and models, Reliability Models for Engineers and Scientists demystifies modern mathematical reliability models. Meer
All models are lies. "The Earth orbits the sun in an ellipse with the sun at one focus" is false, but accurate enough for almost all purposes. This book describes the current state of the art of telling useful lies about time-varying systems in the real world. Meer
Interactive Operations Research with Maple: Methods and Models has two ob jectives: to provide an accelerated introduction to the computer algebra system Maple and, more importantly, to demonstrate Maple's usefulness in modeling and solving a wide range of operations research (OR) problems. Meer
Traditions of the 150-year-old St. Petersburg School of Probability and Statis tics had been developed by many prominent scientists including P. L. Cheby chev, A. Meer
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