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The Horwath Book of Tourism looks at the factors involved in the past and future development of tourism through the eyes of nearly 30 independent authors from Europe and America, all of them specialists in their field. Meer
This book traces the origins of the present information technology revolution, the technological features that underlie its impact, the organisations, the companies and technologies which are governing the current and future growth. Meer
At the heart of this text for training consultants is the assumption that the role of expert can only be effectively played when seven additional roles have been mastered, because of the complex and uncertain nature of the client-consultant relationship. Meer
Operational Research in Industry brings together the experience of an international group of practising OR consultants, researchers and academics in the applications of OR in Industry. Meer
Organisations are information intensive systems, operating in dynamic and competitive markets, structured around complex physical and political infrastructures. Meer
The purpose of the 4th International Conference on Enterprise Information Systems (ICEIS) was to bring together researchers, engineers and practitioners interested in the advances and business applications of information systems. Meer
This book is about using information in small businesses to compete; it is about strategy and information systems. It examines problems that these businesses face and suggests some solutions. Meer
As the public in the U.S. has grown increasingly concerned over the gaps in the health care system's attention to quality, and as the health care industry itself struggles for stability in a volatile environment, a historic opportunity presents itself. Meer
The literature on equilibrium behavior of customers and servers in queuing systems is rich. However, there is no comprehensive survey of this field. Moreover, what has been published lacks continuity and leaves many issues uncovered. Meer
Telecommunications Network Design And Management represents the state-of-the-art of applying operations research techniques and solutions across a broad spectrum of telecommunications problems and implementation issues. Meer
In this volume organizational learning theory is used to analyse various practices of managing and facilitating knowledge sharing within companies. Experiences with three types of knowledge sharing, namely knowledge acquisition, knowledge reuse, and knowledge creation, at ten large companies are discussed and analyzed. Meer
In the current, increasingly aggressive business environment, crucial decisions about product design often involve significant uncertainty. Highlighting the competitive advantage available from using risk-based reliability design, Engineering Design Reliability Applications: For the Aerospace, Automotive, and Ship Industries provides an overview of how to apply probabilistic approaches and reliability methods to practical engineering problems using real life engineering applications. Meer
The effective and interrelated functioning of system reliability technology, human factors, and quality play an important role in the appropriate, efficient, and cost-effective delivery of health care. Meer
As organizations deploy business intelligence and analytic systems to harness business value from their data assets, data governance programs are quickly gaining prominence. Meer
There are many books that seek to explain Lean and Agile software that offer theory, techniques, and examples. Michael Levine’s first book, A Tale of Two Systems, is one of the best, synthesizing Lean manufacturing and product development with agile software concepts in an engaging business novel. Meer
Although there are countless books about process improvement and business performance, there is a dearth of literature on how process improvement yields business performance results. Meer
Your customers have become increasingly sophisticated and more connected than ever—broadcasting real-time feedback to a cloud of followers who are watching your every move. Meer
As the service sector expands into the global economy, a new science of service is emerging, one that is dedicated to encouraging service innovation by applying scientific understanding, engineering discipline, and management practice to designing, improving, and scaling service systems. Meer
"Complex Intelligent Systems and Applications" presents the most up-to-date advances in complex, software intensive and intelligent systems. Each self-contained chapter is the contribution of distinguished experts in areas of research relevant to the study of complex, intelligent, and software intensive systems. Meer
From the Preface… The preparation of this book started in 2004, when George B. Dantzig and I, following a long-standing invitation by Fred Hillier to contribute a volume to his International Series in Operations Research and Management Science, decided finally to go ahead with editing a volume on stochastic programming. Meer
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